Global Key Account Manager

Trouw Nutrition USA, has created a new position to partner with one of our largest global customers.  The position of Global Key Account Manager (GKAM) will build and maintain a strategic partnership between two global organizations with the objective of providing our customer with supplier coverage by Nutreco and our client and all wholly owned and third-party production sites worldwide. 

The GKAM is an individual contributor reporting to Trouw Nutrition, Global Companion Animal Business Unit currently headquartered out of Highland, Illinois. This position can be remote, with preference being based in the US market.  The GKAM will be responsible for building and maintaining a global strategic relationship with our customer for the long term. 

This newly created role will be accountable for the following:

Sales Planning and Execution

The GKAM is responsible for developing a global sales plan in accordance with the global strategy. 

Customer Management

The GKAM is responsible for coordinating regular global meetings between our customer and Nutreco. The GKAM will be responsible for the strength and health of the partnership including monitoring the relationship and Nutreco’s performance in sales/delivery programs at a regional level. 

Internal Coordination & Networking

The GKAM is responsible for understanding and coordinating Nutreco’s internal expertise by collaborating with the relevant teams. The GKAM is responsible for coordinating the global tender process, supply chain, and delivery with input from regions and global procurement.  The GKAM proactively aligns (demands and expectations) the internal organization and all relevant stakeholders to achieve maximum customer satisfaction.

Issue Resolution

The GKAM receives, follows-up and resolves or facilitates resolution of our customer’s concerns in a timely and efficient manner in close co-operation with regional and global colleagues including legal. 

Preferred Qualification and Experience:

• Bachelor or Master’s degree combined with relevant sales trainings
• Years of sales and account management experience in a business-to-business environment
• Team player with strong negotiation, presentation, contractual and legal skills
• Adept at persuasive selling, sales processes and tools
• In-depth understanding of business environments and sales financials

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