
“Starting a project at Skretting is like entering a whole new world.” - Seong Chea Chua, senior researcher
- Zhuhai, China
- Full time
- Working close with users for any ERP operation issue, do timely follow up to ensure the incident will be resolved or workaround can be in place in agreed SLA.
- Collect user feedback or new requirement, do analysis and prepare the related plan to improve the service capability and user satisfaction.
- Work with corporate team and user for any ERP project, be focual point in project implementation to manage the progress and do necessary escalation.
- Local super user of the ERP solution, be trainer for system operation in guiding user for operation issue, prepare the user manual and training if needed.
- Work close with corporate team for problem analysis to ensure the root cause of incident is clear, preventative maintenance can be arranged in advance.
- Participate in any project discussion related to ERP solution or integration, contribute value and knowledge in project supporting.
Candidate experience
- Bachelor in computer science, engineering management or business management related profession, 3-8 years IT experience including minimum 2 years of ERP supporting work.
- Experience in business process design/supporting in ERP system, especial in supply chain function.
- Operation knowledge of SQL database.
- Documentation skill for both project implementation and operation support.
- Change management skills.
- English is working language.
- Hands on experience in Infor M3 ERP supporting work, familiar with M3 system structure and main function will be preference.
- Understanding reporting tool like power BI will be an advantage.
- IT working experience in manufacturing, Pharmaceutical, or farming industry will be a plus.
Candidate Skills
- Quick learner
- Hands-on, can-do mentality
- Analytical thinking
- Easy going
- Ability to remain calm in all situations
- Ability to work independent as well as in teams
- Good communication skills on all levels
- Cultural awareness
- Fair business understanding and ability to build relationships between business and IT
About Skretting
Skretting is the global leader in providing innovative and sustainable nutritional solutions and services for the aquaculture industry. Our team of 3,500 passionate people across 18 production facilities on five continents relentlessly pursue our purpose of Feeding the Future by applying our knowledge of ingredients and the nutritional needs of fish and shrimp to deliver optimum value to producers from limited natural resources.
We apply our worldcass innovation and technical capabilities to manufacture and deliver high quality feeds from hatching to harvest for more than 60 species. Skretting is part of Nutreco, global leader in animal nutrition and aquafeed, which in turn is part of the SHV Family of Companies, unifying over 50,000 people around the world.
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Explore how people across our company are contributing to Feeding the Future.
