Summer Intern - Dairy Customer Support
Job Description
Join Our Purpose - Feeding the Future
Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.
Trouw Nutrition is seeking a motivated and enthusiastic Summer Intern to join our Ruminant Team as a Dairy Customer Support specialist. In this dynamic role, you will play a crucial part in providing support to our existing dairy customers and fostering new business relationships. This is an excellent opportunity for a student currently studying a field aligned with agriculture to gain hands-on experience and contribute to meaningful projects.
About The Role: Support and grow our dairy customer base while gaining hands-on agricultural experience
Responsibilities:
- Customer Relationship Management:
- Build and maintain strong relationships with current dairy customers.
- Respond promptly to customer inquiries and concerns, ensuring customer satisfaction.
- Identify opportunities for upselling and cross-selling products and services.
- New Business Development:
- Actively seek out and pursue new business opportunities within the dairy sector.
- Collaborate with the sales team to identify potential clients and market trends.
- Participate in outreach activities to expand the customer base.
- Value-Add Activities:
- Develop and implement value-added initiatives to enhance customer experience.
- Provide insights into industry best practices and emerging trends.
- Conduct training sessions for customers on product usage and optimization.
- Special Projects:
- Contribute to and lead special projects related to dairy operations.
- Work closely with cross-functional teams to achieve project objectives.
- Present findings and recommendations to the Central Ruminant Team.
- Sales Support:
- Assist sales representatives with their activities as needed.
- Provide technical expertise and product knowledge during customer interactions.
- Collaborate with the sales team to develop and deliver effective sales strategies.
Skills and Expertise
Qualifications:
- Currently pursuing a degree in agriculture or a related field is a must.
- Knowledge of dairy farming practices and industry trends.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proactive problem-solving and decision-making abilities.
- Familiarity with customer relationship management (CRM) tools is a plus.
- Proficiency in Microsoft applications and Excel is an asset.
Expectation from the Role:
- Build and maintain strong customer relationships.
- Enhance customer experience through value-added activities.
- Provide support and expertise to the sales team.
- A valid driver's licence is required.
- Travel on farms and sites are required.
- The ideal intern is expected to begin in May to August 2025
Why you Will Love Working with Us
Global Benefits:
- Be part of our sustainable mission with opportunities to grow within Nutreco, Skretting, Trouw Nutrition and the broader SHV group
- Embrace our culture of diversity and inclusion, where we respect and value everyone
Next Steps:
We value a seamless candidate experience and will review your application within five (5) business days.
We appreciate your interest in joining our mission to innovate and sustainably shape the future of food production. Thank you for choosing a career with us and sharing your ambition to “Feed the Future!”
Final candidates who are being considered for the position will be required to undergo a criminal background check.
Please note that candidates applying for Canadian job openings must be independently authorized to work in Canada without sponsorship.
We are committed to employment equity and encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities, and members of visible minorities.
Our corporate values FEED your career: Passion | Inclusivity | Integrity | Trust | Curiosity. These values are engrained into our core and shape everything we do.
#SPTN
What happens next?
Congratulations! Your application has successfully caught our attention. We are impressed by your skills and experiences, which suggest a great fit for our team.
We'll be in touch soon with the next steps in the hiring process. Meanwhile, explore our website to learn more about our company culture and current projects. Thank you for considering a career with us!
You've made it to the interview stage! This is your chance to showcase your skills and learn more about Nutreco. Here are a few tips to prepare:
- Research: Familiarize yourself with our purpose and recent projects.
- Review: Understand the key responsibilities of the role.
- Prepare Questions: Have thoughtful questions ready to demonstrate your interest.
We'll discuss your background and how you can contribute to our team. After the interview, we aim to provide feedback promptly. Best of luck!
Thank you for your interest in joining us! Here’s a quick review of your journey so far:
- Application: We were impressed by your credentials and potential contributions.
- Interview: Your understanding of the role and your passion stood out. We are now finalizing our decisions and will contact you soon.
Your patience and enthusiasm are appreciated as we make our final considerations.
Welcome aboard! We are thrilled to have you join our team. You’ll be a key player in our exciting projects while bringing your expertise to the fore.
Onboarding Highlights:
- Orientation: Learn about our culture and objectives.
- Team Meet: Connect with your colleagues.
- Training: Gain the tools to excel in your role.
We are committed to supporting your growth and development. Your journey with us is just beginning, and we’re excited to see all you will achieve. Welcome to the team!
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