Job Description

Feeds’n Needs operates a chain of 13 corporate stores exclusively in Atlantic Canada (Nova Scotia, New Brunswick, and Prince Edward Island). Our 70+ professional staff members are committed to providing premium products with old-fashioned “hands on” service and educated answers to your questions.

• With Trouw Nutrition, you will be part of a Canadian-leading team in animal nutrition, and #1 in dairy cow feeding in Eastern Canada.
• With Trouw Nutrition, you will be part of a local team, close to both producers and franchisee managers. Trouw Nutrition Canada East serves the agricultural producers through a network of dealers located across Québec, Eastern Ontario and the Maritimes.

KEY RESPONSABILITIES :

• Customer service
• Stock replenishment
• Routine store upkeep
• Demonstrate and explain the proper way to use our products and any accessories that come with them, answering any questions and addressing any concerns the customer might have.
• Examine sales floor when the opportunity presents itself to ensure merchandise is well-stocked, well-maintained and properly rotated.
• Process, check, stock and inventory shipments, making sure deliveries are correct and of good quality.
• Provide exemplary customer service throughout the shift, helping customers as needed and demonstrating our company culture.
• Process business transactions, handle cash, process debit/credit cards and perform returns or exchanges when permitted (note that we allow customers to make purchases using their smartphones).

REQUIREMENTS :

• Post-secondary degree in Agriculture, Agronomy or Agro-Economics or any equivalent of experience;
• Previous retail or farming background experience is an asset
• Enjoys working in a team environment and has a strong passion for the agriculture industry;
• Ability to work under pressure and handle several complex tasks simultaneously;
• Must possess computer skills including Microsoft Word, Excel and Outlook;
• Customer satisfaction oriented;
• English is mandatory and being fluent in French would be an asset.

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