Key Account Manager

Key Account Manager

  • Longview, Washington
  • Sales
  • Full time
  • United States of America

Key Account Manager

Job Description

Join Our Purpose - Feeding the Future

Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions. 

Skretting is seeking Key Account Manager for Longview, Washington business to be responsible for point of contact for Skretting clients and reports directly to the Commercial Leader. They will build long-lasting, mutually beneficial relationships with our customers, always striving to find the solution which best fits their individual needs. This position will see implementation and maintenance of technical services and customer service. The position will support Sales colleagues as well as other internal departments by collecting information, producing forecasts, using models and offering insight into client and market needs.

About The Role

Responsibilities:

  • This is a work from home role but required to be in the field with little supervision
  • Communicating with clients to understand their needs and find solutions through products and services.
  • Traveling for client site visits and technical service implementation.
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfilment.
  • Collecting and analysing data to track feed and fish performance.
  • Keeping accurate electronic and hard copy records.
  • Resolving complaints and preventing additional issues by improving processes.
  • Implementing and maintaining customer management systems (CRM and similar).
  • Acting as a client advocate with a focus on improving performance and efficiency.
  • Maintaining ASC certification requirements for key clients.
  • Logistics projects related to customer satisfaction and efficiency improvements, as required
  • Participating in training and development programs for sales and leadership improvement.
  • Other duties as assigned by the Sales Manager.

Skills and Expertise

Qualifications:

  • Science Degree or Certificate in Aquaculture, Fisheries, Biology or related field. Equivalent industry experience will be considered
  • Valid driver’s license and vehicle.
  • Minimum 2 years’ experience in aquaculture, animal nutrition, sales or related field.
  • Exceptional communication, computer and technology skills.
  • Ability to collect, track, analyze and communicate data.
  • Excellent listening skills.
  • Exposure to farm production systems considered an asset.

Expectation from Role:

  • Adaptively
    Has the ability to quickly adapt to dramatic and continued changes in the workplace or environment or changes in the way things are done. Deals effortlessly with changes of policy and workflow, showing the ability to quickly adapt to changing work conditions. Has a high learning agility to either grow vertically or horizontally.
  • Guiding in the business:

Knows company's goals, objectives, strategy, needs, strengths, and weaknesses in order to understand the capabilities and resources available to address the market opportunities and are better placed to guide staff.

Guides teams to inform them precisely what is expected of them, in terms of behavior as well as results, so they are more likely to achieve the desired outcomes.

Is aware of all opportunities in OGP and translates this into strategic focus areas and strategy execution.

  • Communication:

Synthesizes information and can communicate the big picture to executive-level clients. As well as to peers and lower levels in the organization.

Gaining others’ support for ideas, proposals and solutions, and getting others to take action to advance work objectives.

Why You Will Love Working with Us:

  • Global Benefits:
    • A full-time position in an international, dynamic environment.
    • Competitive remuneration package, good pension scheme, vacation days with flexibility.
    • Opportunities for professional growth within Nutreco and the broader SHV group.
    • A flexible work environment with the option to work from home
  • Local Benefits:
    • Flexibility to work from home
    • Mileage reimbursement for field visits
    • Comprehensive health benefit package

Read full vacancy

What happens next?

1
Successful application

Congratulations! Your application has successfully caught our attention. We are impressed by your skills and experiences, which suggest a great fit for our team. 

We'll be in touch soon with the next steps in the hiring process. Meanwhile, explore our website to learn more about our company culture and current projects. Thank you for considering a career with us!

2
On interview

You've made it to the interview stage! This is your chance to showcase your skills and learn more about Nutreco. Here are a few tips to prepare:

  • Research: Familiarize yourself with our purpose and recent projects.
  • Review: Understand the key responsibilities of the role.
  • Prepare Questions: Have thoughtful questions ready to demonstrate your interest.

We'll discuss your background and how you can contribute to our team. After the interview, we aim to provide feedback promptly. Best of luck!

3
Review

Thank you for your interest in joining us! Here’s a quick review of your journey so far:

  • Application: We were impressed by your credentials and potential contributions.
  • Interview: Your understanding of the role and your passion stood out. We are now finalizing our decisions and will contact you soon.

Your patience and enthusiasm are appreciated as we make our final considerations.

4
Welcome to the team

Welcome aboard! We are thrilled to have you join our team. You’ll be a key player in our exciting projects while bringing your expertise to the fore. 

Onboarding Highlights: 

  • Orientation: Learn about our culture and objectives. 
  • Team Meet: Connect with your colleagues. 
  • Training: Gain the tools to excel in your role. 

We are committed to supporting your growth and development. Your journey with us is just beginning, and we’re excited to see all you will achieve. Welcome to the team!

Still got questions?

Get in touch with:

Rajshree Gawai

Send me a message

Interested? Send us your application!

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