IT Support Engineer

IT Support Engineer

  • Ho Chi Minh City
  • Information Technology
  • Full time
  • Vietnam

IT Support Engineer

Job Description

The IT Support & Operations Officer provides standard end-user support and troubleshooting in line with Nutreco’s IT Policy and Strategy. This includes providing support for local business applications, providing support for Nutreco applications and execution of other relevant IT tasks. The IT S&O Officer is responsible for providing technical assistance, analysis and solutions to issues reported or escalated from the service desk. He / she supports the execution of the Business IT strategy under the leadership of the Business IT Specialist and/or Manager.
The IT Support & Operations Officer reports hierarchically to the Business IT Specialist or Manager. The IT S&O Officer has a local scope.
The role applies incident and problem management processes to provide resolution to incidents or appropriate workarounds for problems while seeking to proactively and continuously improve support to the Nutreco’s internal and external customers.

- Support for user for hardware issues and application issues.
- In charge of IT infrastructure in offices
- In charge of Network across offices
- Knowing about office 365 applications

Read full vacancy

What happens next?

1
Successful application

Congratulations! Your application has successfully caught our attention. We are impressed by your skills and experiences, which suggest a great fit for our team. 

We'll be in touch soon with the next steps in the hiring process. Meanwhile, explore our website to learn more about our company culture and current projects. Thank you for considering a career with us!

2
On interview

You've made it to the interview stage! This is your chance to showcase your skills and learn more about Nutreco. Here are a few tips to prepare:

  • Research: Familiarize yourself with our purpose and recent projects.
  • Review: Understand the key responsibilities of the role.
  • Prepare Questions: Have thoughtful questions ready to demonstrate your interest.

We'll discuss your background and how you can contribute to our team. After the interview, we aim to provide feedback promptly. Best of luck!

3
Review

Thank you for your interest in joining us! Here’s a quick review of your journey so far:

  • Application: We were impressed by your credentials and potential contributions.
  • Interview: Your understanding of the role and your passion stood out. We are now finalizing our decisions and will contact you soon.

Your patience and enthusiasm are appreciated as we make our final considerations.

4
Welcome to the team

Welcome aboard! We are thrilled to have you join our team. You’ll be a key player in our exciting projects while bringing your expertise to the fore. 

Onboarding Highlights: 

  • Orientation: Learn about our culture and objectives. 
  • Team Meet: Connect with your colleagues. 
  • Training: Gain the tools to excel in your role. 

We are committed to supporting your growth and development. Your journey with us is just beginning, and we’re excited to see all you will achieve. Welcome to the team!

Still got questions?

Get in touch with:

Tam Thanh (Dam Thi Thanh Tam)

Send me a message

Interested? Send us your application!

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