“Starting a project at Skretting is like entering a whole new world.” - Seong Chea Chua, senior researcher
- Johannesburg, South Africa
- Full time
Key accountabilities
Sales planning and execution
- (Co-develops and) executes the sales plan for the assigned area in accordance with the set objectives and targets. Making sure in the sales plan are realized and sales targets are achieved.
Customer acquisition
- Based on his/her knowledge of the market and the market intelligence performed by the OpCo approaches and acquires new customers in a proactive manner through various means that may include direct visits, phone, references, etc. within delegated authority (within the sales team), in order to retain and grow the customer base according to expectations and to achieve the sales targets.
Customer Management
- Builds trust with new and existing customers by identifying their needs, providing advice and effective solutions to their needs to realize improved customer satisfaction and customer loyalty levels, and additional revenues and/or profitability. Can assess progress within a particular account and make a commercial decision about committing future resources to developing the opportunity.
Value Selling
- Asks questions which uncover implicit needs, and which develop those needs. Builds value for the customer by investigation to uncover explicit needs and develop those needs. Demonstrates company’s capability by explaining how company’s products and services match a customer’s explicit needs (Benefit Statements)
Issue resolution
- Receives, follows up and resolves or ensures resolution of customer complaints / queries in a timely and efficient manner, in close cooperation with colleagues in Sales and Customer Services, in order to satisfy customer expectations and ensure customer retention.
Tools
- Coordinates, executes, maintains and / or improves various administrative sales processes and systems, in line with the applicable procedures to ensure an efficient and effective sales administration compliant with policies and regulations. Records the outcome of a sales call and plan future actions which moves the sale towards a successful conclusion – including additional investigation (needs identification) where necessary.
Management information
- Provides insights to management on request, or own initiative, regarding quantitative and qualitative developments within his / her area of sales/expertise, based on reporting guidelines, and ensures all information is appropriately stored and updated, so that management and / or relevant stakeholders are able to make (timely) decisions and determine or adjust sales decisions and strategy.
Internal networking
- Responsible to maintain and build own product and technical knowledge in relevant product categories by taking local & global technical trainings. Based on input from Marketing and Pricing measures, prepares and quotes customers, in order to advise customers appropriately and to conclude the sale of product.
Projects
- May participate in various sales and customer service-related projects in his/her area and contributes to project results.
What do we offer:
As a Nutreco company, our mission is Feeding the Future. In a world with limited natural resources, our ambition is to meet the rising food needs of a growing world population in a sustainable manner. Working
for Nutreco means a fantastic position in an international working environment with plenty of development opportunities, also within the Operations department.
- We will offer you a fulltime position
- Your position is classified in a Nutreco Hay scale.
- you will get competitive amount of annual leave days,
- You will receive an attractive salary based on skills and experience - paid in 12/13 monthly.
- payments
- You will get a Sales Incentive
- Responsibility for your own specialisms and development opportunities within the company.
What do we ask:
- Excellent interpersonal, written and verbal communication and collaboration skills
- Action oriented with a strong Customer Focus
- Motivated with can do attitude
- Ability to grasp new concepts quickly, generate fresh and innovative ideas
- Attention to detail
- Action Orientated
What do you bring:
- One of the following or related Qualification would be preferred bachelor’s in animal nutrition, Agricultural or Commercial
- 5 years’ experience in a sales environment within the Animal Feed industry
- Knowledge in/of the workings of an animal feed plant would be an advantage
- Skilled at using Microsoft Office packages
Nutreco, and its livestock business line Trouw Nutrition are equal opportunity employers; applicants are considered for all roles without regard to race, color, religious creeds, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental status or any other status protected by applicable local law.
About Skretting
Skretting is the global leader in providing innovative and sustainable nutritional solutions and services for the aquaculture industry. Our team of 3,500 passionate people across 18 production facilities on five continents relentlessly pursue our purpose of Feeding the Future by applying our knowledge of ingredients and the nutritional needs of fish and shrimp to deliver optimum value to producers from limited natural resources.
We apply our worldcass innovation and technical capabilities to manufacture and deliver high quality feeds from hatching to harvest for more than 60 species. Skretting is part of Nutreco, global leader in animal nutrition and aquafeed, which in turn is part of the SHV Family of Companies, unifying over 50,000 people around the world.
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Discover the world of Nutreco
Explore how people across our company are contributing to Feeding the Future.